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terms & conditions

  • Applications are usually approved or denied in 5 business days.

  • Wholesale prices are only available for approved IthaCannabis Wholesale customers. Sorry, no free samples.

  • If resellers have an online store, products must be listed at suggested retail value. To offer online sales or promotions, resellers must notify IthaCannabis at info@IthaCannabis.com before listing prices below suggested retail value.

  • There is a 5 piece minimum for IthaCannabis Online Wholesale orders. For smaller quantities, please see our Online Retail Store.

  • Pricing for IthaCannabis Online Wholesale is not intended to replace purchasing through distributors or resellers.

  • You may have accounts for both our Online Retail Store and IthaCannabis Online Wholesale. The email address may be the same, but the passwords should be different.

  • IthaCannabis Online Wholesale is for finished goods in retail packaging; no bulk ingredient sales. If you need larger quantities or bulk ingredients our accounts department might be able to help. Please email us with your needs at: info@IthaCannabis.com.

  • IthaCannabis reserves the right to cancel any wholesale agreement, for any reason, without notice.

  • We are able to provide spec sheets or COAs as our products are intended for retail use and as in ingredient for food manufacturing.

Please Note: These policies may be updated as needed without advance notice.

shipping & delivery

  • IthaCannabis only ships Online Wholesale orders to the continental United States only.

  • Most orders will be shipped within 1 to 2 business days after receiving the order. We will notify you if the order may be delayed because of out of stock items.

  • IthaCannabis uses UPS as our primary carrier for Ground shipping, so a physical street address is necessary.

  • Orders are shipped from Ithaca, NY and are usually sent within 1 to 2 business days of receiving the order. UPS takes another 5 to 7 business days to reach some areas of the U.S., depending on weather. You should receive an automatic shipment confirmation email with the tracking number.

  • Expedited Service: Customers will be billed exact charges for UPS Next Day, 2-Day or 3-Day service. NOTE: Please email us at info@IthaCannabis.com before placing an order requiring Expedited Service!

returns, replacements & refunds

60 DAY MONEY BACK GUARANTEE: If your customers are not completely satisfied with our products, please feel free to email our Wholesale Customer Service Department at info@IthaCannabis.com within 60 days of the date of sale. We will completely refund your merchandise purchase amount or replace the product. Please note that in some cases you may be required to return the product to us, and that you will be responsible for return shipping charges as well as a 10% restocking fee.

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